Saturday, 16 July 2016

Addkraft - Crafting Value Proposition

Content Marketing is a Business Recipe for Success. Building a strong online reputation is more important than ever. You can become an industry leader if you listen closely to your customers.

For more details visit @ http://www.addkraft.com/




Saturday, 25 June 2016

Saturday, 11 June 2016

Enabling Digital Sales for SaaS

Addkraft is a content marketing firm focus towards SaaS products, technology products and eCommerce. We help software product companies in marketing their products through content.





Saturday, 21 November 2015

Envisioning The Destination And Route Map Of Your Entrepreneurial Journey

Your Organization's Vision and Mission

A recent, interesting experience had me thinking about a lesson we learnt at the beginning of our entrepreneurial journey - the importance of setting a vision and defining a mission. I believed that, by now, with the many thousand articles and infinite success stories of great vision and mission statements, these concepts were the unwritten rules for any entrepreneurial or established initiative. However, I was in for a shock when one of my clients in asked me to prepare even their vision and mission statements while we worked on their website content! 

Though we specialize in content writing for ecommerce and IT products companies and its sales enablement, this unsettling experience took me back to the basics as I revisited the purpose of defining the goals of an organization, and I share with you a few of my observations. I hope you find them useful.

Our first vision statement was probably our innocent childhood answers to the evergreen question, "What do you want to be when you grow up?" The answers varied from the obvious to the ridiculous: "A doctor saving all the poor",  "A pilot travelling across the world in a day", "A cricketer winning the World Cup for my country", or "A superhero swooping down to save a child from a burning house and killing the villainous demon". With almost no training, we were able to successfully define a purpose and set a goal.  Yet, somewhere, in our hurry to grow up, we often ignore these self-taught lessons.
So let's take a quick walk across the basics.

Why have a vision and a mission?

Vision and mission are two essential elements of any entrepreneurial or personal initiative. They give you a sense of direction, set the purpose, and impart a meaning to your aspirations. They motivate you to overcome challenges and steer you through your entrepreneurial journey with focus. Without a vision and mission, you have no dream and you meander around your sea of opportunities with no purpose and disastrous consequences.

Many articles explain the purpose of a vision and mission. These can be referred to before you embark on your journey of defining these essential aspects of your initiative.

What are vision and mission?

A vision is your goal, providing your organization and you the intended destination, leading you into a future state where you visualize the perfect end to the journey. A vision is inspirational and a target worth aiming at. It's short and specific, but not too restrictive. It's simple and ambitious but not too unrealistic. A vision can be set for about a period of 5 to 10 years, after which the organization can set new goals and define a new vision. Yes, visions too can evolve with time.

A mission is all about the present tense - it's about how you can achieve your short-term goals to get to your vision, what the purpose of your work is and your differentiators, who your target audience is, and what immediate effect you desire to achieve from your work. A mission is a map for the entire organization - every single employee and customer is part of the mission. A mission must be easy to remember and imbibe - it must represent the values and approach of every employee of the organization. Many companies widely publish their mission but might keep their vision to themselves.

How do we go about defining a vision and a mission?

1. Vision is the founding members' goal and purpose when they visualize the entrepreneurial journey. Hence, the vision, at least initially, needs a lot of reflection from the organization's leadership group.
2. The company's vision statement is also a reflection of their core values. So start with defining your core values.
3. Ask yourselves the following questions:
·         Why did you embark on this entrepreneurial journey?
·         Where do you want to see yourselves, say, 7 years from now?
·         What is the ultimate goal of your initiative?
·         What is the biggest change you intend bringing to the lives of the people who would be touched by your service?
·         What is the most desirable outcome of your entrepreneurial journey?
·         What is the biggest differentiator that will set you apart in your field of expertise?
The answer to these questions would lead you to your vision statement - a precise, crisp, challenging, inspiring, and realistic statement that will be the leading beacon for your organization. Of course you will be going through multiple draft and reconsideration stages before you finalize the vision statement - do not rush because this statement positions your presence in the field of your expertise.
1. Defining a mission requires the organization's effort. A mission statement relates to the present situation. It requires every member of the organization to identify with the statement and spend every effort in realizing the mission statement.
2. The mission statement should lead to the vision - there must be an integral connect between the two statements.
3. Ask the following questions:
·         What does your organization do?
·         For whom?
·         What is the most important service your organization provides?
·         How do you work - what are your best known for?
·         What makes you the best in your field of expertise?
·         What would your customers feel after they interact with you every time?
4. The answers to these questions will help you achieve a measurable mission statement. Here too, you will have to work on defining and refining multiple times - especially since it involves buy-in from your employees as well.
5. Ensure that your mission statement is understood and imbibed by every employee.
Now, at least some of the instructions for vision and mission statements do seem to overlap, doesn't it? So, let's try to clarify the concept of vision and mission through some examples:

 Maruti Suzuki

Vision:
To be a leader in the Indian automobile industry creating customer delight and shareholder wealth - a pride of India
Mission:
·         Modernization of the Indian automobile industry
·         Production of fuel-efficient vehicles to conserve scarce resources
·         Market penetration, market development
·         Networking and partnerships
·         Openness and learning

Google

Vision:
To provide access to the world’s information in one click
Mission:
To organize the world’s information and make it universally accessible and useful

 Uber

Vision:
Smarter transportation with fewer cars and greater access
Mission:
To connect people with reliable rides through the use of data and technology

Philips

Vision:
To make the world healthier and more sustainable through innovation. Our goal is to improve the lives of 3 billion people a year by 2025. We will be the best place to work for people who share our passion. Together we will deliver superior value for our customers and shareholders.
Mission:
Improving people's lives through meaningful innovation

Walmart

Vision:
To be the best retailer in the hearts and minds of consumers and employees
Mission:
Saving people money so they can live better

How can a content writer help you?

Well, we cannot step into your shoes to build from scratch - but we can definitely guide you craft the vision and mission statements. After you do your brainstorming, do come to us with your thoughts and we will work with you to derive the statements that represent your vision and mission.

So what are you waiting for? Take a step back from your routine work to define the vision and mission statements that best represent your dreams, aspirations, purpose, and differentiators. We'll help you fine tune these statements that will guide your organization to achieve all your ambitious goals.

Good Luck!

For more detail visit @ http://www.addkraft.com/




Saturday, 24 October 2015

Business owners should write their own content!

Surprised? So was I!

A haggard business owner promptly responded with these tired words when I introduced myself as a content writer during a recent IT product conclave. I inquired further, intrigued. He explained that he had worked with a few content writers in the past and found that despite their language expertise, they were not able to get what he was looking for - especially the technical details and the values required for technology marketing. Hence his solution was to write content all by himself. Needless to say, I was shocked. But it also opened up many other questions.

1.  Is it a scalable option for business owners to create their own content?
2. Why would business owners consider this option?
3. What are the risks involved when business owners decide to take content in their own hands?
4. So, what's the solution?

Here are some researched answers that could be of help:   
       
As a business owner, you have to be at many places at the same time, multitask, and focus on a million activities from hiring to technology to finance. Your skill sets would be best used to set up the technology-enabled business at the entrepreneurial stage and to scale up when you meet success. In addition, donning the hat of a content writer is definitely not a practical approach or a long-term solution.

But business owners who are pushed to consider this option do quote unsuccessful content experiences. The reasons could vary from rushed decisions while choosing a content writer, incomplete briefing, sketchy content plans, and zero content goals to an inconsistent content approach and poor means of measuring content effectiveness.

The risks involved are plenty.

a. Any new venture starts at the peak - your energy levels; enthusiasm and inspiring ideas are at their best. But when there are a million other details to take care of, your content focus looses steam and your content engagement suffers.
b.  As a business owner, you are the authority on the subject. But with this expertise comes the dilemma of what to convey to your audience and how many experts get caught with detailed technical explanations that their audience cannot and need not relate to. Complicated content will not connect with your audience.
c. Content writers modulate content presentation - from textual paragraphs to visual imagery and videos. This content expertise has to be taken advantage of.
d. Content writing for ecommerce or content writing for web includes the ability to fine-tune - edit and proofread content for language, spelling, and grammar. While many examples exist where business owners write great content, this activity is best trusted with a skilled content writer, else you will have a poor patchwork of hazily collated content.

The following article takes the example of website content writing to explain the drawback of business owners writing their content: https://growthhackers.com/posts/business-owners-never-ever-write-copy  

So, what's the solution? Well, you are the expert on what you have to provide to your audience, who your audience is, and how you would want your audience to respond to your content. The content writer is the expert on how your story can be crafted. A healthy interaction will leverage the expertise of both the content writer and the business owner to create great content.

a. Ensure that you spend a lot of time at the ideation stage, working with your content writer to clarify the purpose of the content approach, what your story is, how it will be told, to whom, and when.
b. Ensure that your content writer submits a content plan and calendar.
c. Assess samples before you get started on the assignment - to ensure that the content tone and approach reflect your style.
d. Assess content engagement at every stage and, yes, be ready to change your plans.
e. Finally, trust your content writer's expertise to establish connect with your target audience through well-crafted content.

Content writing for customer engagement is a focused activity, requiring unwavering attention and time. A skilled content writer for an ecommerce business or for a digitally enabled sales is a listener, analyst, planner and visionary who can partner with you, craft your values and build trust with your target audience. The purpose of content is to tell your story skillfully to your audience - you have the story, your skilled content writer has the skill. All you need is an effective collaboration of the two.             

For more detail visit @ http://www.addkraft.com/


Friday, 16 October 2015

Positive Reinforcement: Content Mantra for e-Commerce Companies

"Do well in your exams and we'll get you your favorite bicycle"
"What a wonderful child you are! You cleaned your room all by yourself!"
"Better share your toy with your sister, else we'll give away all your toys"

Yes, we've spent a good part of our childhood being witnesses to many million examples of positive and negative reinforcements. But wait! Look around and you'll see subtle and direct examples of this concept all around you, in infinite forms, even today:

End-of-the-year appraisals and performance incentive
Wear a helmet and avoid being pulled up by the traffic police
Shop at your neighborhood supermarket regularly and get discount coupons

In fact, some reinforcements have such powerful impact on our thought process, preferences, and subconscious mind that they even shape our personalities and influence most of our important life decisions. Given the immense significance of positive and negative reinforcements in all aspects of our lives, how can the e-commerce world be far away? Go to any site and you'll see indirect hints to loud proclamations sending us messages:

                Sign in today and get a discount!
                Book today to win early bird prizes!

The argument on the more effective form of reinforcement - positive or negative - is a never-ending saga, but e-commerce content definitely seems to be leaning towards positive reinforcement. These sites use content to focus on three main aspects of human nature: the need to have a sense of belonging, the need to pamper one's self-esteem, and the need to be recognized. We love to be motivated and to be "stroked". In turn, we often return the favor by making the motivator our favorite person, someone we would want to hang out with and look up to while making decisions. This is the primary advantage of using content with positive reinforcements - your sites will definitely get repeat visitors who will soon turn into dedicated followers.

Let's look at a few examples:
1. Most Indian e-commerce sites are already sharpening their thinking pens, now that the festive season is around the corner. The sites are overflowing with positive reinforcement content - mega sales, out of the world discount, unique designs, and festival countdown to the discount date (the site actually has a stop watch ticking away!) - there is a lot of goodies to look forward to!

2. A footwear site encourages customers to share pictures of their experience wearing their products - out on trekking, at the restaurant, at their office desk, etc. The response is phenomenal since these pictures appear on the home page of the site.

3. A food retail website encourages us to choose our preferred food "box" - combo sets of fruits, vegetables, meat, etc. The site helps us in planning our weekly food plan and promises the luxury of receiving our planned boxes at our doorstep. It ends with the message that it is "the easiest way to eat brilliantly!"

4. A site selling coffee calls itself a "for-giving company" and encourages visitors to be part of a unique social cause -  every time we enjoy delicious coffee we also contribute to a noble cause.
5. A site-selling cookie just says "Yummy" - what better encouragement than this! But it does get better...they also make us the offer of a gift box with the words, "It all sounds sweeter when you say it with our freshly baked cookies"

These are all genuine promises of remarkable experiences we will be taken through when we use their services or products. All these subtle to loud-and-clear messages are examples of great content that aim for our heart and are bang on target. Content writing for ecommerce is about on creating great content with positive reinforcement messages; you will definitely reach your audience much faster and with a much clearer message than with any other form of content.